Not a marketing line, here's exactly what it covers.
Workmanship on repairs performed at Allstar Collision & Auto Centre is covered for as long as you own the vehicle, if a repair we did fails due to how it was installed or performed, we make it right.
Parts that fail due to normal wear (brake pads, tires) are covered under standard manufacturer part warranties, not the lifetime labour warranty. Damage from a new incident, another collision, road damage, etc., is a new repair, not a warranty claim.
Call the shop and describe the issue. If it's a workmanship problem tied to a repair we performed, bring it in, no paperwork trail required, no fine print to dig through.